Mountaintop Technology Comm LLC

Federal technology execution partner delivering operational support for VA, HUD, SBA, and County programs. SDVOSB prime contractor with audit-ready workflows and human-controlled execution posture.

• CAGE Code: 7W9J0
• UEI: N1LJJ4YZ6L38
• Owner/Founder: Jesse Forte
• CEO: Jamal K. Williams

Trust & Safety Operations

AI-assisted scam pattern review, human-verified escalation, and evidence preservation for veteran protection.

• Scam pattern review with human verification
• Evidence preservation and chain-of-custody protocols
• Lawful escalation to banks, platforms, IC3, FTC
• No direct contact with subjects
• No enforcement actions

Intake + Case Routing

Structured intake, triage, and audit logging for federal and county program operations.

• Structured intake forms with validation
• Automated case assignment and routing
• Immutable audit trail generation
• Status tracking and notification
• Human oversight on all routing decisions

Grant Workflow + Compliance Tracking

SBA, HUD, and DOL-style reporting posture with compliance tracking and audit readiness.

• Opportunity tracking and partner coordination
• Compliance documentation and milestone tracking
• Federal reporting template generation
• Audit-ready evidence collection
• Multi-agency coordination support

ServiceNow Ecosystem Support

Operational execution layer supporting ServiceNow implementations, not platform replacement.

• Implementation support for federal agencies
• Workflow automation and integration delivery
• SDVOSB participation through Carahsoft partnership
• GSA, SEWP, and Navy contract vehicle access
• Professional services and configuration support

Field Operations Support

Facilities support partner routing and dispatch model for VA, HUD, and county operations.

• HVAC and electrical contractor coordination
• Emergency response capability tracking
• Work order routing and assignment
• Disaster response coordination (Pinellas County)
• Transit operations support (PSTA)

• SDVOSB/VOSB execution posture with SAM verification
• Human-in-the-loop controls on all automated workflows
• Evidence chain-of-custody mindset in all operations
• Audit-ready reporting with immutable logs
• Intake-to-assignment execution layer, not paper promises
• SOC 2 compliance infrastructure and monitoring
• VA, HUD, SBA, County-aligned program execution

• 541512 – Computer Systems Design Services
• 541511 – Custom Computer Programming Services
• 541519 – Other Computer Related Services
• 541611 – Administrative Management and General Management Consulting Services

• Subcontract to prime contractors on federal opportunities
• Direct county operations support and coordination
• Pilot deployments for program validation
• Partnership with facility service providers
• ServiceNow ecosystem participation through Carahsoft